Our commitments

Trust is built in. Security, privacy and Ghana's data law, with the proof.

Each product keeps its own privacy notice, terms and trust pages, written for the people who use it. This page is the promise behind all of them, and where to find each one.

Our commitments

Five promises. Each one links to its proof.

  • Privacy first

    We collect what a feature needs, say why, and let people take their data with them or delete it.

    Privacy notice
  • Safety by design

    Safety is built into each product before it opens, with people to act on reports.

    Trust centre
  • Accessible to everyone

    WCAG 2.2 AA on the web, VoiceOver and TalkBack in the apps, and Reduce Motion honoured everywhere.

    Accessibility
  • Ghana's Data Protection Act

    We work to Act 843 in full: a lawful basis for everything, consent where it's needed, and named sub-processors.

    How we meet Act 843
  • For good

    Lower prices for NGOs and community grants, through the Ardent Africa Foundation.

    For good

Security

Protected on the way and where it's kept. With access only for the people who need it.

  • Everything travels encrypted, and is encrypted where it's stored

  • Sensitive details, such as ID numbers and marked answers, are sealed separately and revealed only by people allowed to, with each look recorded

  • Two-step sign-in, required for the people who run an organisation's account

  • Every action by every person, on every device, kept in a tamper-evident audit trail

  • Each product checks itself around the clock, and the status page says so in public

Privacy

We collect what a feature needs. And say why, in plain words.

  • Every form and every screen that asks for personal data says who gets it and what for

  • People can see, correct, take away or delete their data, and organisations can export everything they hold

  • Data is kept only as long as it's needed, with retention you can set where it's yours to decide

  • No selling of personal data, ever, and no tracking across other sites

  • A personal account on Amee is kept apart from work: an employer on Agoo never sees it

Ghana's Data Protection Act

We work to Act 843 in full. It's our floor, not our ceiling.

  • A lawful basis for everything we process, and consent where the law asks for it

  • The data protection principles followed in each product: accountability, purpose, minimality, quality, security and openness

  • People's rights honoured: access, correction, objection and deletion

  • Sub-processors named on each product's list, with their purpose, the data and the country

  • Complaints welcome with us first, and always open to the Data Protection Commission

Safety

Safety is built in before a product opens. With people to act on reports.

  • Reports read by people under published guidelines, with fair appeals

  • Protections for young people by default where they can take part

  • Reviews that money can't change, and forms that may never ask for a password

  • Clear words, never threats, when something is limited or removed

Accessibility

Usable by everyone. On the web and in the apps.

  • We build to WCAG 2.2 AA: keyboard paths, visible focus, alt text on every photo and contrast checked in light and dark

  • VoiceOver and TalkBack in the native apps

  • Reduce Motion honoured: films, moving bands and animations rest on a still frame

  • Found a barrier? Write to hello@nkonso.com and a person will reply

A question about your data? Write to us, and a person will answer.